Refund & Return Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we accept returns under the following conditions:

• Return Window: Items must be returned within 14 days of delivery.
• Condition: Products must be unused, sealed, and in original packaging.
• Return Process: Email us at support@coslife.co.za.
• Return Shipping: Customer pays return shipping unless the product is defective.
• Refund Timeframe: Processed within 7 business days after receiving the product.

Shipping Policy

We offer fast and reliable delivery across South Africa.

• Delivery Area: Nationwide in South Africa.
• Processing Time: 1–2 business days.
• Delivery Time: 2–5 working days depending on location.
• Shipping Partners: Courier Guy, PUDO, Fastway.
• Shipping Fees: Shown at checkout.

If delayed, contact us at support@coslife.co.za.

Privacy Policy

We respect your privacy and are committed to protecting your personal data.

• Data We Collect: Name, email, address, phone number, payment details.
• Use of Data: For orders, support, and improving our services.
• Third Parties: No selling or renting of data.
• Cookies: Used for analytics and functionality.

Request data access or deletion at support@coslife.co.za.

Terms & Conditions

• Accuracy: Info may change without notice.
• Stock: May sell out without warning.
• Orders: Subject to approval.
• Payments: Handled via PayFast securely.
• Liability: Not liable for courier delays.

Contact Us

• Email: support@coslife.co.za
• Phone: 081 311 5843
• Address: Louis Botha Avenue, Gresswold, Johannesburg, South Africa
• Hours: Mon–Fri, 9:00 AM – 5:00 PM